🚀 #1 Omnichannel platform

|

Manage messages, orders, customers & multi-channel business operations with comprehensive solutions from Chat Đa Kênh.

Start free trial Install app

10K+

Happy customers

50+

Channel integrations

99.9%

Uptime

INTEGRATIONS

Connect with every platform

Seamlessly integrate with the most popular social media and e-commerce platforms

Facebook

Zalo

Instagram

TikTok

Shopee

Line

Facebook

Social Media

Manage messages and comments from Facebook Pages and Messenger

Zalo

Social Media

Integrate Zalo OA to chat with Vietnamese customers

Messaging

Connect WhatsApp Business API for international communication

Messaging

Centrally manage Telegram bots and groups

Instagram

Social Media

Respond to Instagram Direct messages and comments

TikTok

Social Media

Interact with customers via TikTok messages

Shopee

E-commerce

Manage orders and chat with Shopee customers

Line

Messaging

Integrate Line Official Account for Thailand and Japan markets

8+ Platforms

1M+

1M+ Messages/day

99.9%

99.9% Uptime

Start integrating today

View all integrations

FEATURES

Powerful features

Everything you need to manage customer conversations across all channels in one place

Unified inbox

Manage all messages from Facebook, Zalo, WhatsApp, Telegram in a single dashboard. Never miss a customer message again.

Smart assignment

Automatically route conversations to the right team members based on skills, workload, and availability for faster response times.

AI chatbot

Automate responses with intelligent chatbots that can handle FAQs, qualify leads, and provide 24/7 customer support.

Analytics & reports

Get detailed insights on response times, team performance, customer satisfaction, and conversation trends with real-time dashboards.

Quick reply templates

Save time with pre-built message templates for common questions. Personalize and send responses in seconds.

Full conversation history

Access complete customer conversation history across all channels. Never lose context when switching team members.

WHY CHOOSE US

Transform your business performance

See real, measurable results from day one with our omnichannel chat solution

40%

Time saved

Reduce response and processing time with automated workflows and unified inbox

95%

Response rate

Never miss a customer message with real-time notifications and smart routing

Missed messages

Capture every conversation across all channels in one centralized platform

100%

Customer satisfaction

Deliver exceptional support with faster responses and personalized interactions

SIMPLE PROCESS

How it works

Get started in minutes with our simple 4-step process

Connect channels

Link all your messaging platforms (Facebook, Zalo, WhatsApp, Telegram) in just a few clicks

Current step

Receive messages

All customer messages from different channels automatically appear in one unified inbox

Assign & respond

Smart routing distributes conversations to the right team members for quick and efficient responses

Track performance

Monitor team productivity, response times, and customer satisfaction with real-time analytics

Connect channels

Link all your messaging platforms (Facebook, Zalo, WhatsApp, Telegram) in just a few clicks

Receive messages

All customer messages from different channels automatically appear in one unified inbox

Assign & respond

Smart routing distributes conversations to the right team members for quick and efficient responses

Track performance

Monitor team productivity, response times, and customer satisfaction with real-time analytics

PRICING PLANS

Choose your perfect plan

Start free and scale as you grow. No hidden fees.

Monthly

YearlySave 17%

Free

Perfect for small businesses just getting started

$0/month

Get started

Everything included:

2 Members limit
1 Channels limit

Pro

Best for growing teams and businesses

$29/month

Get started

Everything included:

5 Members limit
5 Channels limit
14 Days Free Trial

Business

Custom solutions for large organizations

$99/month

Contact sales

Everything included:

10 Members limit
15 Channels limit
14 Days Free Trial

Need a custom plan? Contact us

TESTIMONIALS

What our customers say

Join thousands of businesses that trust our platform

Since using this omnichannel chat platform, our response time has decreased by 60%. Customer satisfaction has increased significantly!

Hoàng Dung

CEO, Fashion Store XYZ

The unified inbox feature is amazing! We no longer have to switch between multiple apps. Everything is in one place, very convenient.

Huy Khánh

Customer Service Manager, TechMart Vietnam

Smart chatbot helps us handle 70% of common questions automatically. The team can focus on more complex cases.

Thu Linh

Marketing Director, Beauty Spa Chain

The detailed analytics and reports help us understand customer behavior better. We can make data-driven decisions to improve service quality.

Minh Anh

Operations Manager, E-commerce ABC

Easy setup, intuitive interface. Our team adapted very quickly without lengthy training. Great value for money!

Tuấn Nam

Founder, Startup Education

The smart routing feature automatically assigns conversations to the right consultants. Conversion rate increased by 45% after 2 months of use.

Thu Trang

Sales Director, Real Estate Group

Since using this omnichannel chat platform, our response time has decreased by 60%. Customer satisfaction has increased significantly!

Hoàng Dung

CEO, Fashion Store XYZ

The unified inbox feature is amazing! We no longer have to switch between multiple apps. Everything is in one place, very convenient.

Huy Khánh

Customer Service Manager, TechMart Vietnam

Smart chatbot helps us handle 70% of common questions automatically. The team can focus on more complex cases.

Thu Linh

Marketing Director, Beauty Spa Chain

The detailed analytics and reports help us understand customer behavior better. We can make data-driven decisions to improve service quality.

Minh Anh

Operations Manager, E-commerce ABC

Easy setup, intuitive interface. Our team adapted very quickly without lengthy training. Great value for money!

Tuấn Nam

Founder, Startup Education

The smart routing feature automatically assigns conversations to the right consultants. Conversion rate increased by 45% after 2 months of use.

Thu Trang

Sales Director, Real Estate Group

4.9/5

Average rating

10K+

Happy customers

97%

Satisfaction rate

FAQ

Frequently asked questions

Find answers to common questions about our platform

After signing up, go to 'Integrations' in your dashboard, select the platform you want to connect and follow the login instructions. The integration process takes only 2-3 minutes.

No. We offer unlimited messages across all plans, allowing your business to freely engage and care for customers without worrying about extra costs.

Your data is stored on highly secure cloud servers in Singapore and Vietnam, compliant with ISO 27001 standards. We use AES-256 bit encryption for storage and TLS 1.3 for transmission.

You can change your plan anytime in 'Settings > Billing'. Upgrades take effect immediately. Downgrades apply at the next billing cycle.

Yes, we offer a 14-day free trial for the Business plan with full features. No credit card required.

Yes, our AI chatbot fully supports Vietnamese with the ability to understand context, slang and common abbreviations.

Our support team operates 24/7 via live chat and email. Phone support: 8:00 AM - 5:30 PM (Monday - Saturday).

Absolutely. You can manage members, permissions and roles in 'Settings > Team'. Adding new members takes just a few seconds.

Still have questions?

Our team is ready to answer all your questions

Chat with us

CUSTOMER SUPPORT

Need help?

Our dedicated support team is here to help you succeed

Expert support team

Ready to assist you anytime

Live chat

Start a conversation

Email support

chatdakenhofficial.vn@gmail.com

Phone support

0379.975.501

24/7

Support available

< 2 min

Average response time

97%

Customer satisfaction

Ready to get started?

Chat with our team and discover how we can help your business

Start live chat

Support team online

⚡ Lightning-fast responses

😊 97% satisfaction rate

Limited time offer

Ready to transform your customer communications?

Join thousands of businesses already using our platform

Start your free trial today and experience the power of unified omnichannel messaging. No credit card required.

Start free trial

10,000+ happy customers

★★★★★

5.0 rating

Free 14-day trial

No credit card required

Cancel anytime

Questions? Chat with our team anytime